This Privacy Policy describes how RCTIC Productions Oy ("we", "our") collects, uses, processes, and protects your personal data when you use our Jeyshoots / Freimit website or services. We operate in compliance with the EU General Data Protection Regulation (GDPR) and applicable Finnish national legislation. The data controller is RCTIC Productions Oy (Business ID: 3477083-9, address: Vaunukatu 5, 20100 Turku, Finland).
1. Personal Data Collected
We only collect personal data that is necessary to provide our services and improve the customer experience. This may include:
- Contact Information: Name and email address provided when joining The Collective community, subscribing to our newsletter, or filling out a contact form.
- Order Information: Data generated during digital product or service purchases. We never store or process your payment card details on our servers; this data is securely handled by third-party payment processors.
- Usage and Analytics Data: Our website uses cookies and tracking technologies (e.g., Google Analytics) to collect anonymous analytical data on site usage and performance.
2. Purpose of Data Use
We use the collected data for the following purposes:
- Managing customer relationships and delivering services and digital products.
- Administering The Collective community and maintaining security (e.g., preventing harassment).
- Sending newsletters (data is stored in our secure Supabase database, and you can unsubscribe at any time).
- Technical development of the site, marketing targeting, and optimizing the user experience through analytics.
3. Data Disclosure and Transfers
We will never sell your personal data to third parties. However, we may share essential information with trusted partners (such as the Supabase database service, email marketing platforms, or payment gateways) to provide our services. All our partners are committed to GDPR-compliant data processing.
Contact requests and notifications submitted through the site may be automatically routed via a secure Discord Webhook to our admin team to ensure a rapid response.
4. Data Security and Retention
We take data security very seriously. We employ industry-standard technical safeguards (e.g., SSL/TLS encryption and strong authentication) to protect your data against unauthorized access, alteration, or destruction.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with our legal obligations.
5. User Rights (GDPR)
Under the EU General Data Protection Regulation, you have the right to:
- Request access to your personal data.
- Request the correction of inaccurate data or the erasure of your data ("right to be forgotten").
- Object to or restrict the processing of your data (e.g., opt-out of direct marketing).
If you wish to exercise these rights or have any questions about privacy, please contact us via email at: info@rctic.fi.